We’re really sorry to hear you’re thinking of leaving us. We hope you’ll join us again soon and if there’s anything we can help you with, please drop us a line. To cancel your Plan, log into your Plan and go to the EQ You area. Open Manage Subscription and click on the Cancel this Subscription link. This will take you to your PayPal account. Go to Payment History, click on your subscription and then the Cancel link. That's all there is to it. We’ll keep details of your favourites and playlists safe in case you decide to rejoin the EQ Plan.